The ultimate customer success integration: Gainsight + Salesforce.


Transform Your Business
Improve how teams work in both of the platforms.
- Use the bi-direction integration between Gainsight and Salesforce to sync critical customer data and take action using the powers of both platforms.
- Give your teams in Salesforce access to critical customer information that will help them close deals.
- Give your teams in Gainsight a deeper understanding of customers so they can help them lead them to success.


Aggregate Data
Never miss another key customer detail.
- Unify the customer data from Salesforce with other sources—like support tickets and usage data—to create a centralized, 360-degree view of your customer.
- Enhance your healthscores with the data from Salesforce to proactively address risks and supercharge your customer success strategies.
- Capture nuances of customer health with this Salesforce integration across complex, multi-dimensional B2B relationships.
NEW!
Enhance Adoption
Engage the right audiences at the right time.
- Leverage customer data brought into Gainsight from the Salesforce integration to precisely trigger personalized outreach.
- Monitor customer behaviors and adapt the customer journey in real-time.
- Help customers achieve their desired outcomes and never miss an opportunity to upsell or cross-sell.


Collaborate Cross-functionally
Keep everyone aligned on what’s best for the customer.
- Rally your entire company around your customers by collaborating with Sales, Finance, Support, or any other team.
- Keep your cross-functional teams aligned with accessible customer data embedded into the Account and Opportunity form.
- Drive consistent processes using playbooks and prescriptive calls-to-action.
Drive outcomes for your customers with Gainsight and Salesforce.
FIND OUT HOW GAINSIGHT & SALESFORCE CAN MAKE YOUR CUSTOMERS SUCCESSFUL.
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