Deliver exceptional outcomes and experiences for customers with Gainsight and Salesforce.
Gainsight and Salesforce help you centralize your existing customer data to surface data-driven insights and actions for your customers.
Gainsight helps Salesforce users drive engagement by keeping customer data in one place and helping customer owners be more productive to take the repetition out of your tasks.
Companies such as Cisco, Imprivata, and Genesys have standardized on Gainsight to improve retention, gain customer visibility, and improve customer outcomes for year-over-year revenue growth.
Without an elite customer experience in place, your customers may renew, but they won't expand. This ebook takes a deep dive into how you might solve for challenges around customer experience.
Learn How Gainsight and Salesforce Work Together to Transform Your Business.
Gainsight offers a bi-directional integration with Salesforce that enables users to sync critical customer data between Salesforce and Gainsight as well as from other disparate sources to create a holistic view of customers so you can grow a culture of customer-centricity.
Unify customer data from Salesforce with other sources of customer data to create a centralized, 360-degree view of your customer. Gainsight gives users deep, data-driven insights that capture the nuances of customer health across complex, multi-dimensional B2B relationships.
Leverage customer data brought into Gainsight from across systems to precisely trigger personalized outreach to the right person at the right time. Monitor customer behaviors and adapt the customer journey in real time to help customers achieve their desired outcomes.
Rally your entire company around your customers by collaborating with Sales, Finance, Support, or any other team with accessible customer data embedded into the Account and Opportunity form. Keep your cross-functional teams aligned and drive consistent customer-centric processes using playbooks and specific calls-to-action.
See how Gainsight can help you drive customer outcomes. Click the button to schedule an overview of GainsightSchedule A Demo