Gainsight for Customer Success Teams
Empower your team to deliver the business outcomes your customers desire with the top-rated Customer Success Platform.
Get the Rich Insights You Need to Ensure Your Customer's Success
Centralize all of your customer data into a single, 360-degree view
Quickly identify critical risks and opportunities in your customer base
Demonstrate how your team’s activities translate into customer impact
Make Your Day of Managing Customers More Successful and Shorter
Focus your time on the right tasks with data-driven alerts and prioritization
Leverage step-by-step guidance to drive consistency and incorporate best practices into key processes
Log and access notes on every customer interaction from anywhere
Effortlessly Deliver Personalized Customer Engagement at Scale
Orchestrate dynamic, multi-step journeys for your customers that adapt based on their behavior
Organize your team’s activities around helping customers realize their key objectives
Execute a closed-loop customer feedback program
Related Information
G2 Grid for Customer Success
We're so proud to share the Spring 2019 G2 Crowd Grid for Customer Success, in which Gainsight has been recognized as a "Leader" for the fourth straight time.
Proposify Case Study
Using the powerful Gainsight platform, Proposify is able to centralize the voice of the customer, efficiently prepare for client interactions, and take an orchestrated, cross-departmental approach to mitigating risk
3 Customer Success Strategies You Can’t Do Without Powerful Technology
Customer success has become the cornerstone of many companies’ strategy to reduce churn, drive upsell and expansion opportunities, and increase advocacy.
