Gainsight for Renewals and Account Management Teams
Prevent revenue loss and keep your renewed base strong for future expansion.


Prevent Revenue Leakage by Getting Alerted to High Value Renewals At Risk
Quickly understand which renewals are non-events vs. those that need attention
Accurately forecast your renewals book of business using machine learning
Keep tabs on champions to stay ahead of the renewal

Drive a High Quality Renewals Process at Scale
Reduce cost-to-renew by automating the renewals process for low-risk customers
Standardize your team’s actions with situation-specific renewals playbooks
Ensure on-time renewals with pre-configured alerts and notifications

Track In-Quarter Progress and Dig Into Root Causes of Churn
View the most up-to-date in-quarter forecast metrics, including renewal dollars outstanding as well as actual churn, upsell, downsell, and closed revenue
Understand the composition of lost/gained revenue with interactive charts
Access customer insights such as health, engagement, sentiment, and more to provide valuable context on each renewal