The #1-Rated Customer Success Solution

Gainsight helps you drive customer success throughout the entire customer journey at scale.

Engagement

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Deliver a Seamless Customer Experience at Scale

Coordinate across teams and tools to deliver a seamless customer journey at scale.

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Orchestrate Customer Journeys At Scale

Integrate human and digital touches across the customer journey. Customers will enjoy a seamless experience that guides them to the outcomes they desire while your team members can focus their time and energy where it’s needed the most.

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Build Meaningful Personal Relationships With Customers

Record and send short, compelling videos from Gainsight and get more face time with customers to build meaningful, personal relationships. Leverage the benefits of an integrated video messaging tool to make it easy to send your video story to the right contacts and analyze their engagement within the context of the customer.

Leverage the power of data to ensure positive outcomes for every customer.

  • We saw, with Gainsight, a 3% improvement in retention rate on $1B in revenue.

    Jean-Marc Bronoel Head of Customer Success