Gainsight leaders break down the operating model shift modern teams are making to turn CS into a true revenue engine.
AI won’t quietly compensate for messy systems while you wait. Let’s get to work fixing them.
We’ll walk through a practical skills assessment, share the org chart of the near-future, and hear from teams who are already rethinking their structure to keep up.
Being a leader doesn’t have to be a zero-sum game. Join Kellie Capote as she unlocks how customer success leaders can prioritize and lead with…
Growth product management is thriving, adding a ton of value for organizations and helping to deliver on commercial goals once relegated to sales and marketing…
Learn how to create compelling product experiences that increase adoption and retention, no matter the size of your organization. Product managers have a lot on…
The trial experience is your springboard to sky-high product growth. But to be effective, it takes planning. Your trial experience can either launch prospective users…
Growth product management is thriving, adding a ton of value to organizations, and helping orgs deliver on commercial goals once relegated to sales and marketing…
The Nordic region is home to some of the most innovative and fastest growing SaaS businesses in the world. In recent times, companies throughout Europe…
We all want to create successful programs that are repeatable, measurable, and effective, and customer success is no exception. Choosing a CS platform is only…
Greenhouse’s change management framework drove record breaking retention from their customer success team. Poor change management can be any Customer Success Team’s kryptonite. Learn from Justin…
Once you have your Customer Success plan ready to go, it’s time to think about your tech stack. What’s most important to you? How will…
Gainsight Essentials enables companies of any stage and size to start and scale their Customer Success team. Watch this webinar as we dive into features…
Learn tips, tricks, and best practices to drive digital scale with these Gainsight automation tools: Watch this webinar to learn how to: Drive automated communication with…
Drive alignment and visibility across your entire organization to set yourself up for durable growth. Join us to have a look into some of the tools…
Operationalizing and optimizing your Customer Success organization can take many forms. How do you want to take advantage of technology? Where can you add digital…
It’s critical to start your Customer Success journey off on the right foot. But where do you get started? How do you create the right…
We all agree the customer success is important. As we navigate periods of uncertainty with hiring for post-sales teams, leveraging in-app communications, community, and a…
In Partnership with Pavilion Learn the latest market research on the buyer’s journey for Customer Success tools and platforms. Customer Success is the top priority…
How Medidata stress-tested their programs under challenging market conditions. Every business wants their customers to realize value with their products and in-turn, reduce churn and…
More Insights. More Engagement. Fewer Heroics. Build a Durable Business & Scale Your Team, October 2022. Gainsight gives you the tools you need to become…
With Pulse Library, it’s easy to check out content from the latest Pulse and back a few years!
Navigate the Obstacles of Today’s Market and Build an Unstoppable Business with Product-Led Growth Join Mickey Alon and Shanee to hear their perspective on the…
Get the most out of Gainsight PX by joining us for a live demo. These fast-paced sessions are focused on showcasing how you can use…
Starting your Customer Success organization shouldn’t be overwhelming — and Gainsight is here to answer those burning questions. Join Customer Success experts as they break…
Know What Makes People Click CS team uses product data to inform what they’re doing (encourage expansion through upgrades) CS org can own PX, but…
KNOW WHAT MAKES PEOPLE CLICK There are over 41,000 Product Managers in the US. 0% of them can predict the future state of the market.…
Watch Now With investments slowing and multiples down, companies are now bracing for a bumpy few years. Companies that are prepared to weather the ups…
Customer Success organizations are looking to optimize and scale their existing CS strategy by evolving to a digital-touch approach. Join Gainsight’s Sr. Director of Customer…
Delivering Customer Success at scale to all clients (irrespective of size) has become more important now than ever before. Whilst providing a “high touch” approach…
In Partnership with Pavilion As you expect your customers to grow and scale with your product, your CS also need to grow to ensure customers…
Demo Gainsight PX – Using Product Analytics to Drive Roadmap Decisions
Are you moving your on-prem product to the cloud? Or maybe you offer a desktop application like Adobe or Zoom? If you fall into one…
Doing more with less has become a staple for successful customer success organizations. This is especially true during customer onboarding, where flawless execution and red…
The way to your customers’ hearts is through your product—but what does it take to build something that keeps them coming back? The Gainsight PX…
It’s no secret that in-product messaging has become an important part of product strategy and customer success. Whether it’s a product notification, new feature release,…
