Press ReleaseAugust 9, 2018
Gainsight™ Recognizes Jamf for Customer Success Excellence Image

Gainsight™ Recognizes Jamf for Customer Success Excellence

Award Accepted On Stage at Pulse 2018 - The Industry Conference for Customer Success

[San Mateo, CA - May 29, 2018] –  Gainsight™, the Customer Success company, honored Jamf with the Sally award for Innovation excellence. The Apple management software company was recognized for automating their renewal system to increase on-time renewals by 10 percent and renewal capacity by 50 percent per account manager.

The award was given to Jamf by Will Robins, Gainsight’s Director of Customer Marketing, onstage at Gainsight’s annual conference for the Customer Success industry, called Pulse, which drew over 5,000 industry professionals to San Mateo, CA.

“We congratulate and celebrate the Jamf team for maximizing their use of the Gainsight Customer Success platform,” said Nick Mehta, Chief Executive Officer at Gainsight. “They’ve built a high-quality, integrated Customer Success program that’s delivering meaningful impact to their operations, and we’re thrilled to be part of their journey and to see these results.”

About the Sally Awards: In 2013, Gainsight published a children’s book titled “Sally and the Churnbot” where the protagonist “Sally,” the Customer Success Superhero, saves the world from the evil customer-stealing “Churnbot” villain. The character became synonymous with the spirit of the Customer Success Manager role — to protect companies from unexpected churn while working with customers to drive outcomes for their own businesses. The awards were named after the hero character and are produced every year for companies who personify the spirit of Sally and her Customer Success mission.

About Jamf: Jamf is committed to enabling IT to empower end users and bring the legendary Apple experience to businesses, education and government organizations via its Jamf Pro and Jamf Now products, and the 60,000+ member Jamf Nation. Today, 15,000 global customers rely on Jamf to manage more than nine million Apple devices. To learn more, visit: https://www.jamf.com.

About Gainsight: Gainsight™, the Customer Success company, helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. The industry-leading platform helps companies manage customers relationships effectively, track customer health and transform the way organizations orient around the customer. Gainsight provides a 360° view of customers and drives retention across Customer Success, sales, marketing, executive and product management. Learn how leading companies like GE Digital, Box, Adobe and Workday use Gainsight to help their customers succeed at www.gainsight.com.

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Contacts: press@gainsight.com