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Take Revenue Optimization to the Next Level

Gainsight RO provides the tools to optimize revenue within your customer base, enabling your team with the insights and workflows needed to take a more programmatic approach to renewal and expansion opportunities.

Centralize Renewal Management

Forecast & manage renewals all from a single platform.

  • Align your entire organization team around renewal opportunities with a centralized command center
  • Combine financial data with key customer success insights to more effectively predict renewals
  • Easily surface opportunities that need your attention and enable your team to take the right actions faster
  • Improve cross-functional alignment with a single, detailed view of your renewals book of business and built-in collaboration tools
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Greater Context for Every Account

Deeply understand customers to better retain and grow your base.

  • Leverage granular customer success insights and data science-powered scoring to easily surface at-risk opportunities
  • Get an easy-to-understand view of contacts within each account, including key influencers, to better navigate renewal and expansion opportunities 
  • Receive real-time alerts on critical news from key accounts to better anticipate and get ahead of potential risk 
  • Notify your team when a customer champion changes roles or companies to proactively address potential risk or opportunity
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Drive Expansion to Optimize Revenue

More easily identify & execute on expansion opportunities.

  • Better understand expansion opportunities and improve forecast accuracy with a single, centralized view
  • Drive a programmatic approach to executing on expansion opportunities with robust workflows and collaboration tools
  • Give your team the insights they need to more effectively execute expansion motions
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Higher Logic chose Gainsight to power real-time renewal visibility and predictable, data-driven renewal forecasting.

Deliver the Outcomes Your Customers Desire
Deliver the Outcomes Your Customers Desire
 
Renewal Center
Leverage a centralized command center to manage, analyze, and more accurately predict renewals
People Maps
View all the contacts within a customer and understand their influence with the account
 
 
Company Intelligence
Effortlessly stay up-to-date on key customers with real-time notifications about critical events
Sponsor Tracking
Monitor key sponsors, proactively alert your team to changes, and maintain customer relationships
 

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