Take Revenue Optimization to the Next Level

Gainsight RO provides the tools to optimize revenue within your customer base, enabling your team with the insights and workflows needed to take a more programmatic approach to renewal and expansion opportunities.

Centralize Renewal Management

Forecast & manage renewals all from a single platform.

  • Align your entire organization team around renewal opportunities with a centralized command center
  • Combine financial data with key customer success insights to more effectively predict renewals
  • Easily surface opportunities that need your attention and enable your team to take the right actions faster
  • Improve cross-functional alignment with a single, detailed view of your renewals book of business and built-in collaboration tools
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Greater Context for Every Account

Deeply understand customers to better retain and grow your base.

  • Leverage granular customer success insights and data science-powered scoring to easily surface at-risk opportunities
  • Get an easy-to-understand view of contacts within each account, including key influencers, to better navigate renewal and expansion opportunitiesĀ 
  • Receive real-time alerts on critical news from key accounts to better anticipate and get ahead of potential riskĀ 
  • Notify your team when a customer champion changes roles or companies to proactively address potential risk or opportunity

Drive Expansion to Optimize Revenue

More easily identify & execute on expansion opportunities.

  • Leverage rich customer insights and analysis to understand expansion potential and progress in your customer base
  • Identify specific opportunities for expansion within your accounts and easily create dedicated account plans to guide teams on the right actions to take to close the deal
  • Leverage robust workflow and collaboration capabilities to more seamlessly execute and close expansion opportunities faster
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Higher Logic chose Gainsight to power real-time renewal visibility and predictable, data-driven renewal forecasting.

Deliver the Outcomes Your Customers Desire
Deliver The Outcomes Your Customers Desire
Renewal Center
Leverage a centralized command center to manage, analyze, and more accurately predict renewals
People Maps
View all the contacts within a customer and understand their influence with the account
Company Intelligence
Effortlessly stay up-to-date on key customers with real-time notifications about critical events
Sponsor Tracking
Monitor key sponsors, proactively alert your team to changes, and maintain customer relationships
Expansion Planning
Leverage rich customer data analysis and robust workflow capabilities to identify expansion opportunities and streamline account planning

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