Gainsight Glossary

Increase Revenue Growth

The rise of SaaS and subscription economy has brought the Customer Success teams to the forefront. Customer Success teams now play a vital role in increasing revenue growth by improving customer retention. Gainsight customer success platform offers Retention Management module that measures and analyzes churn to assess its impact on revenue generation and growth.

Key Features of the Gainsight Retention Management Module:

  • Improves product plaanning processes by identifying actively used modules and features

  • Automates process for customer retention

  • Manages customer data and ranks satisfaction ratings

  • Analyzes team and individual performances

  • Improve up on the Customer Success best practices

Increase your revenue growth by empowering your Customer Success teams. Learn more about Gainsight and how to increase revenue growth.

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