Welcome to CS Ops Central - your Customer Success Operations career resource center.
You’re in the right place at the right time! CS teams that are scaling realize the return on investment of an operations focus – which is why CS Ops is one of the hottest jobs in the industry. A recent Gainsight CS Budgeting Survey revealed that companies plan to invest more in CS Ops in 2021 compared to 2020, so now is the time to jump in. So what does a CS Ops person do?
Do you have the skills to work in CS Ops?
Keep reading for answers to these questions and more.
Three Steps to your new CS Ops Career!
Learn aboutCS & CS Ops
Where Do You Start?
Set yourself up for career success by expanding your knowledge of Customer Success and CS Ops.
Join the rapidly growing community of Customer Success and CS Ops professionals to network and share best practices.
What is CS Ops? Why does it matter? What skills do you need to work in this role? Are there other resources that can help me?