Customer Success Glossary

Successful Customer Deployment

In the ‘age of the customer’, the key to business growth is customer success and happiness. Customer success can be ensured not just through delivery of right products and services. Successful customer deployment, extensive training and technical support also contribute towards customer success.

Gainsight’s customer success management platform helps SaaS companies to increase retention, reduce churn and identify opportunities. However, for SaaS companies to fully exploit the features of the platform, Gainsight must ensure strong user adoption. Gainsight stimulates user adoption by ensuring successful customer deployment. It provides training assistance and technical support for quick set up and launch. Below are some benefits of Gainsight’s customer deployment services.

  • Happy customers
  • Positive ROI
  • High user adoption
  • Reduced deployment time
  • Improved customer experience