Sr Customer Success Manager
Description
Evisort is on a mission to change how companies interact with their most important legal documents, their incoming and outgoing contracts. The company was founded in 2016 out of Harvard Law and MIT research to develop artificial intelligence (AI) algorithms to help companies rapidly and accurately mine contracts for data. Evisort's AI understands meaning and context in legal language, virtually eliminating the need to screen contracts. Evisort helps companies to organize, understand, and extract data from their contracts. With Evisort, information locked away in documents becomes searchable, and key contract terms and important dates can be surfaced to the right people at the right time to accelerate legal review, reduce costs/risks and improve business compliance.
We are backed by some of the most prominent VCs with Microsoft being an investor in our last round of financing. Come join us and help us revolutionize a multibillion dollar industry.
The Role:
We are looking for an Account Manager to join our San Mateo-based team who is driven, hard-working, and adaptable. You have experience building new relationships in existing accounts and hunting for new usage and use cases across your book of business. This role will have a significant opportunity to make an impact by joining as a founding Account Manager in the Evisort Customer Experience organization.
What You'll Do:
-Uncover, educate, and close new usage and use cases with high-valued existing customers on time and on the forecast that meets company metrics and objectives
-Identify areas for growth in support of the overall account strategy by cultivating close relationships with key account decision makers and developing cross-organizational and multi-departmental relationships
-Become an expert in translating the Evisort AI contracting platform into the language of the customer to sell the outcome impact to business buyers
-Develop the account strategy to grow revenue and drive retention within existing accounts and take responsibility for driving progress on the account strategy
-Accountable for providing a weekly forecast of your total business.
Skills/Qualifications:
-3-5 successful quota years experience as an Account Manager
-Previous SaaS sales and commercial quota carrying, sales experience
-Experience and process success at strategic partnering, network building, and creating outcomes to further customer engagement and loyalty
-Challenger of status quo by identifying use cases for quantifiable business value through process improvement. Close attention to detail, with a process and solution-oriented, customer mindset to uncover and prove out multiple lands and expand use cases.
-Excellent verbal and written communication skills with an ability to articulate Evisort’s value proposition to C-level executives across legal, finance, and procurement
