4 Strategic Steps To Delivering A New Product Experience At Enterprise Scale

At Pulse Everywhere, we launched the all-new Gainsight Horizon Experience—Gainsight’s new User Experience powered by a simple, intuitive, and beautiful design system and a set of UI components to serve as the building blocks. This new experience is already available in our CX Center, Revenue Center, Sightline Vault, and Gainsight mobile, and we’ll be rolling

Announcing the 2020 GameChanger Award Winners

DRUM ROLL PLEASE…AND THE 2020 GAMECHANGER AWARD WINNERS ARE…  First and foremost, for everyone who joined us online last week for the absolutely unprecedented Pulse Everywhere. We were completely blown away not only by the attendance but of the engagement and palpable energy that came to life in this virtual experience. While we didn’t have

3 Big Lessons We Learned Creating Pulse Everywhere 2020 For 22,000 People

How We Turned a Beloved 5,000 Person Tech Conference Into an Epic 22,000 Online Experience in 45 Days That’s a wrap on #PulseEverywhere 2020. Just nine short weeks after deciding to transform the much-loved Pulse event into an online experience, we hosted over 22,000 Customer Success and Product professionals from 50+ states/countries. Over 25 companies

The Gainsight Horizon Experience: Simple, Intuitive, and Beautiful

We are extremely excited to have announced the Gainsight Horizon Experience at Pulse Everywhere. Our goal is to deliver a product experience that is simple, intuitive, and beautiful, without sacrificing any of the power you need and expect from Gainsight. These values – simple, intuitive, and beautiful are not just buzzwords. They drive every idea,

Pulse Everywhere: The Biggest Product Announcements Ever From Gainsight

Product innovation – it is something that is most certainly at the tip of the tongue of every product executive. Most strive for it, build roadmaps around it, and even sell it to prospective buyers.  There are different paths towards product innovation. Interestingly, when you are a leader in a particular space, like Gainsight is

5 Ways To Cut Software Costs And Integrate Your Customer Experience

This post was co-authored by Ashvin Vaidyanathan. There are typically 3 phases of the business cycle: Do more Do less Do more with less The last few months have probably felt like a roller coaster for you, going from #1 at the beginning of the year to #2 during the start of the COVID-19 crisis.

3 Reasons To Invest In Customer Success Technology Now

While we face the challenges of the new normal ushered in as a result of this pandemic—record job losses, global shelter-in-place policies, and a fractured health system—business leaders are doing everything they can to combat churn. In an economic downturn, new logos will be few and far between.  The effects are increased pressure on customer