Proactive alerts for prescriptive action
Know when to take action, what actions to take, and how effective they are
Systematically Deliver Customer Success
Save time while delivering best-in-class customer experiences with Playbooks. Help your team work smarter and more efficiently with prescriptive, step-by-step guides and proactive alerts that notify your team when an action is needed.
Know when to take action
Listen to trends in customer data to proactively automate Playbooks that alert your team to customer risks, opportunities, or lifecycle events that need their attention.
Deliver consistent customer experiences
Leverage Gainsight best practices to institute prescriptive, step-by-step Playbooks to guide your team to effectively take action while delivering consistent customer experiences.
Streamline task management
Prioritize workflow with AI-driven priority scoring that directs your team to the most impactful actions. Leverage Playbook Task Assists to save your team time with pre-templated emails and surveys they can send directly within their workflow.
Understand what’s working
Analyze how teams are spending their time with detailed reports and dashboards to identify which activities have the greatest impact on Customer Success.
See how Gainsight can make your customers more successful. Schedule a demo of our software platform today!Schedule A Demo