Join Gainsight’s CEO Nick Mehta, President & COO Chuck Ganapathi, and CRO Marilee Bear to hear how Gainsight is reimagining Customer Success with AI during our Product Event.
Meet your customers where they are instead of making them come to you.
From must-have AI skills for 2025 to tested tactics that save time and deliver results, you’ll get everything you need to elevate your post-sales game during this half day event.
Customer success is hard. Making sure your customers are successful is one of the most critical things a business needs to do for its own…
Your academy is alive and kicking. What should you do next? Promote your academy to your customers, get them to walk through its proverbial doors,…
Celebrate Women’s History Month with Gainsight and Women in Customer Success! Join us for a practical masterclass as we delve into the transformative world of…
Building an online community isn’t as hard as you might think – in fact, it’s pretty simple to get started. For most businesses, you already…
The LMS market is jam-packed with options—and that’s great. Variety is the spice of life. Which one’s right for your program? We’re here to help.…
Exceptional customer success hinges on more than just a department—it’s about empowering users to thrive in every interaction with your company. When addressing pain points…
Leader? Check. Goals? Set. Let’s learn how to design courses that captivate your customers, help them retain key product information, and keep them coming back…
New year, new community needs. Join Gainsight’s Global VP Demand and community expert Remco De Vries as we dive into the latest in community trends…
Seamlessly Involve Channel and Ecosystem Partners In Your Revenue Retention and Expansion Strategies Partnerships can transform your business, increasing revenue and expanding your reach. However,…
In this session, you’ll gain firsthand insights into how Customer Success can evolve into a formidable lead generation engine without compromising the trust and rapport…
Who’s responsible for customer success these days? In this special webinar, hear from Gainsight CEO Nick Mehta and Balderton Capital’s Executive In Residence and author of Kellblog, Dave…
You have a team leader. Now what? It’s time to put yourself in the shoes of your customers and set realistic goals that’ll help them—and…
The customer is always on. We can’t rely on human-led delivery of enablement and best practices. We need to be mindful of the cost of…
In our first masterclass we reveal strategies and actionable steps for designing a career path and setting goals that will propel you in 2024. Key…
You can’t build and launch a successful customer education program without a strong leader leading the charge. Whether you appoint one from your team or…
Whether you are looking for a deep dive into our product functionality or simply want to see what’s fresh and new with our flagship Customer…
Looking to diversify your CS Team in 2024? With the CS landscape undergoing a huge shift it can be overwhelming to know where to start…
Join us as we redefine customer education for the digital age in our series designed to help you build a comprehensive and impactful digital education…
Watch the first 6 episodes on-demand of our practical masterclasses hosted by Gainsight and Marija Skobe-Pilley, Founder of Women in Customer Success!
Cooking (well) can be a challenge. There’s ingredients to keep track of, steps to follow, and that extra pinch of flavor that’s just right for…
Customer Success leaders grapple with inefficient and cost-prohibitive manual training methods. These methods fail to meet the demands of your customers who are often pressed…
Don’t let your customer journey live and die on a whiteboard. Without predictable and repeatable steps of creating success in your customer base, you will…
Stemming from Gainsight’s most recent book release, Customer Communities: Engage and Retain Customers to Build the Future of Your Business join us for a sneak peak as…
Look around you, our SaaS universe is undergoing massive change. The last decade literally built CS as we know it today, and the next decade…
Learn how Dun & Bradstreet used Gainsight PX to Identify and Overcome Customer Friction and Accelerate License Utilization Watch our exciting upcoming customer spotlight to…
Join us for an outcome-focused discussion where our experts will highlight the multiple avenues to community ROI. You know the impact a thriving community can…
In today’s digital landscape, in-product interactions can resemble automated, robotic interactions that fail to engage and resonate with users. In this webinar, we’ll cover strategies…
While some CS organizations have the issue of managing customers out of spreadsheets, others suffer from an equally painful problem: over-tooling. To effectively deploy a…
Explore how Autodesk’s Product Management team utilizes Gainsight PX to streamline SaaS onboarding, collect customer satisfaction data, and leverage analytics for comprehensive product adoption insights.…
Learn how Gainsight’s cross-functional teams have worked across product, marketing, and CS Ops to deliver a cohesive digital customer experience that drives expansion, delivers new…
It’s hard for any chef to find success without training. Just like culinary training prepares an apprentice chef for their future Michelin-star career, customer education…
Calling all CS Teams, Admins and Super Admins, how much time do you spend transferring data from HubSpot to your Customer Success tool? Gainsight’s new…
What we’ve learned this year is that Customer Success is at an inflection point. No more responding in real-time, but being strategic and proactive to…
Discover how Moveworks CSMs harnessed AI, automation, and digital prowess to save over 4,000 hours in just six months. With a 3x boost in Joint…
Achieving customer success (and retention) starts with successful onboarding. Customers need to be guided quickly to value-add features, and well educated on those features to…
