Deliver the business outcomes your customers desire.
Turn your customers into your best growth engine by increasing adoption, retention, and advocacy with Gainsight CS.
The #1-Rated Customer Success Solution
Gainsight helps you drive customer success throughout the entire customer journey at scale.
Engagement

Deliver a Seamless Customer Experience at Scale
Coordinate across teams and tools to deliver a seamless customer journey at scale.

Orchestrate Customer Journeys At Scale
Integrate human and digital touches across the customer journey. Customers will enjoy a seamless experience that guides them to the outcomes they desire while your team members can focus their time and energy where it’s needed the most.

Build Meaningful Personal Relationships With Customers
Record and send short, compelling videos from Gainsight and get more face time with customers to build meaningful, personal relationships. Leverage the benefits of an integrated video messaging tool to make it easy to send your video story to the right contacts and analyze their engagement within the context of the customer.