If you run a subscription business, customer retention is your lifeblood. Gainsight’s Renewal Management helps drive retention by prioritizing your team’s energy and resources, executing impactful retention plays, and accurately forecasting renewals.
Make informed decisions on how to prioritize your team’s efforts by tracking upcoming renewals and assessing for risk.Reporting & Dashboards
Drive cross-functional processes to streamline the renewals process, escalate risks, and coordinate resources across the organization.Playbooks
Automate the forecasting process by updating renewal likelihood based on data-driven insights and completion of relevant milestones.Scorecards
Automate and scale
Drive renewals at scale by engaging customers with personalized messages at the right time.Journey Orchestrator
Key Performance Indicators
- Drive increased retention by executing the most effective processes for closing your renewals
Jamf Increases On-Time Renewals by 10% and Per-CSM Renewal Capacity by 50%
With a huge customer base that renews on a rolling basis, renewals are crucial to the health of the company. For customers, renewals were manual and time consuming. The organization did not have visibility into accurate renewal information or the forecast of who would renew.
See how Gainsight can make your customers more successful. Schedule a demo of our software platform today!Schedule A Demo