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PLATFORM OVERVIEW
  • Gainsight Platform

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By Business Challenge
  • Scale and Efficiency

    Deliver outcomes without adding headcount.

  • Retention

    Predict churn and address risk.

  • Expansion

    Identify and align on expansion opportunities.

  • Visibility

    Get a complete picture of customer health.

  • Customer Experience

    Align and improve CX at scale.

  • Product Adoption

    Proactively guide users to value.

By Industry
  • Healthcare

    Deliver proactive, preventative care that enables you to retain and grow your customer base.

  • Education

    Manage learner's experience, and deliver educational outcomes.

  • Security

    Demonstrate value, manage your customers' experience, and deliver on your SLA commitments.

  •  
  • Gainsight Essentials New

    Essential features and onboarding to help you start and scale with Gainsight in as little as two weeks.

By Team
  • Customer Success Empower and enable your CSMs.

  • Product Create elegant product experiences.

  • Customer Experience Identify trends across the customer journey.

  • Revenue and Sales Drive a high performing renewals process.

  • IT and Analytics Consolidate your Customer Data.

  • Executives Align on customer heath and opportunities.

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How To Create The Ultimate Product-Led Growth Strategy


Drawing on his personal experience building innovative SaaS products, Mickey Alon, the founder of Gainsight PX, will cover the principles of Product-led growth strategy and how you can experiment using... read more →
  • March 29, 2022
  • Alex Turgett

Driving Product-Led Growth with the Right Tech Stack

  • March 29, 2022
  • Alex Turgett

Evolve With Gainsight: Product Launch Series

  • March 29, 2022
  • Alex Turgett

Scaling from 3% of Customers and 30% of Revenues to 100k Customers

  • March 29, 2022
  • Alex Turgett

Bolster CSM Yield Through Organizational Scale and Efficiency

  • March 29, 2022
  • Alex Turgett

The 10X Team: Secrets to CS Scale from the GameChangers at Intellishift

High growth? Limited resources? Only 24 hours in the day? Chances are that in Customer Success you’ve faced one of these barriers. So how do you ensure your customers are... read more →
  • March 29, 2022
  • Alex Turgett

TSW 2021: Leveraging Digital Success to Power Scale and Efficiency

  • March 29, 2022
  • Alex Turgett

How WeWork Trains Account Managers At Scale

Expanding the Account Management team by 5x in 12 months? Getting them onboarded in one week? Doing it all for a global, distributed workforce? Sounds pretty scary! WeWork was facing... read more →
  • March 29, 2022
  • Alex Turgett

Best Practices for Building a Digital-Led Customer Success Strategy (Gamechanger CCO Series)

  • March 24, 2022
  • Kate Meacham

Create a Meaningful & Predictable Health Scorecard

  • March 15, 2022
  • Kate Meacham
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Recent Posts

  • 5 Lessons From Surveying SaaS CEOs About the Downturn
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Categories

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  • Parody Videos 2021
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  • Product Adoption and Experience 2021
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