In this episode of Gainsight's "Path to CPO Series," Denise Stokowski, Group VP of Platform Products at Gainsight talk with Amy Bunszel, Senior Vice President, Design and Creation Products at...
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Watch co-author Nick Mehta, CEO of Gainsight and book contributors Jane Graham, Vice President, Customer Success and Renewals at Kronos, Alexis Hennessy principal at Heidrick & Struggles, and Charles Atkins,...
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Watch Ciara Peter, VP Product Design at Gainsight as she walks you through Gainsight's simple, beautiful, and intuitive new product experience. Learn about the inspiration behind Horizon Experience, the benefits...
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PMs have a difficult job navigating the delicate balance of customer feedback, engineering resources, sales requests, and product innovation. In times like now when people are more dependent than ever...
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During these difficult times, you need an actionable game plan to swarm your book of business to ensure the right level of support at the right times. We are pleased...
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In-app engagements are an extremely effective method of increasing user engagement and retention. Studies show that products with in-app engagements see a 3x boost in engagement and a 4x increase...
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Product positioning is one of the most powerful tools we have at our disposal as product people. Mastering this concept could be the difference between success and failure of your...
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Wednesday, April 22 | 2:00 p.m. GMT+1 (9:00 a.m. ET) In a career where face-to-face interactions are essential, we have recently found ourselves in a situation of uncertainty. We are...
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We’ve talked to many software/SaaS CEOs and CROs in the last few weeks who are focussed on expanding existing customers to counter the slowdown in new business. During economic disruption,...
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As SaaS leaders tackle the unexpected management implications of COVID-19, there has never been a better time to double down on retention strategies to minimize churn. Existing customers become the...
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