Join Gainsight’s CCO Ashvin Vaidyanathan and Gainsight’s Chief Strategist Ruben Rabago to get the rundown on what’s being called the definitive customer success manager how-to guide for the CSM professional....
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Gainsight’s Path to Becoming a CPO webinar series will host Product leaders from leading SaaS companies in a candid discussion of their journey in product management. Episode 2 highlights Christopher...
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Do you have a 360 view of your customer? It can feel impossible to get ahead of customer retention and growth without one. But building a 360 view of customer...
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Sales and Customer Success teams spend a lot of time responding to customer requests and often-times unreasonable expectations to create memorable experiences for their customers. What if the time spent...
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Training your customers on how to use your product is a continuous process, and it’s particularly daunting to do it at scale. But anyone who has ever designed a training...
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In this episode of Gainsight's "Path to CPO Series," Denise Stokowski, Group VP of Platform Products at Gainsight talk with Amy Bunszel, Senior Vice President, Design and Creation Products at...
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Watch co-author Nick Mehta, CEO of Gainsight and book contributors Jane Graham, Vice President, Customer Success and Renewals at Kronos, Alexis Hennessy principal at Heidrick & Struggles, and Charles Atkins,...
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Watch Ciara Peter, VP Product Design at Gainsight as she walks you through Gainsight's simple, beautiful, and intuitive new product experience. Learn about the inspiration behind Horizon Experience, the benefits...
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PMs have a difficult job navigating the delicate balance of customer feedback, engineering resources, sales requests, and product innovation. In times like now when people are more dependent than ever...
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During these difficult times, you need an actionable game plan to swarm your book of business to ensure the right level of support at the right times. We are pleased...
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