A customer education program isn't something you can just launch without much thought. Some thought is required. Here are 10 customer education best practices. Customer education continues to gain steam as...
read more →
Whether you’re B2B, B2C or B2XYZ, your customers have higher expectations and more choices than ever. In the business of digital technology, the barriers to entry get lower every day....
read more →
Customer adoption is a very important element of a successful business, yet it’s still sometimes misunderstood. So, let’s ask ourselves: What’s customer adoption, why’s it important and how can you...
read more →
A custom LMS gives you the flexibility to completely tailor the learning experience exactly how you want for your customers, employees, partners or workforce. Customer, employee and partner education is a big...
read more →
It may be tempting to take your entire customer, employee or partner education program online. But wait. As we get back to in-person everything (fingers crossed), completely abandoning in-person training may not be in your...
read more →
The shifting sands of the B2B world are causing costly customer acquisition engines to slow down. Revenue declines are following suit. For B2B companies dealing with shrinking budgets and slower sales cycles,...
read more →
Ready for a wake-up call? Seventy-four percent of potential customers said they'd switch to another solution if onboarding was complicated. Meanwhile, 86% of customers said they'll remain loyal to a company...
read more →
Imagine you’re tasked with creating an online learning program or you’re looking for an LMS vendor for your company’s customer training program and you hear the term "SCORM" or "SCORM LMS" and wonder, “What...
read more →
A quick Google search will return a seemingly endless list of LMS vendors and make to make it even more confusing, many of them offer different features and have different...
read more →
You've decided to replace your old learning management system (LMS), upgrade your existing one, or launch one for the first time. In any case, the issue now becomes: How do we implement it?...
read more →
« Previous Page — Next Page »